Immediately after you place an order you will receive a confirmation e-mail containing a link which you should click. On receipt of acceptance of the order we will begin processing it, and you will be kept up to date on how our work is progressing.
Date of receiving the goods = dispatch date + delivery date
The dispatch date depends on the availability of products and the selected method of payment, while the delivery time depends on your chosen method of delivery.
Availability of products
Next to every product, information is given as to how much time may be needed before we can dispatch it – from 24 hours to a few days, or sometimes even a week or two (in the case of less readily available products). We make every effort to ensure that what we offer on our pages corresponds to the current status of our stocks, although it may happen that the actual delivery time is lengthened – we will let you know immediately if this happens.
If you order a larger number of products, the time of dispatch of the whole order is matched to the product with the longest delivery time. An order can be fulfilled in stages – to arrange this, contact us or enter a relevant note in the remarks on the order form.
Method of payment
- Electronic payment (on-line transfer, PayU)
- Payment by bank transfer
- Cash on delivery
- Instore pickup - cash or card
Method of delivery
1. The UPS courier company guarantees delivery of the shipment on the next business day from the moment of sending. You can track the shipment status at the link: UPS courier - shipment tracking
2. InPost courier guarantees delivery of the parcel within 1-2 working days from the date of sending.
You can track the shipment status at the link: InPost courier - shipment tracking
3. InPost locker (paczkomat) guarantees delivery of the parcel to the parcel locker within 1-2 working days from the moment of sending. You can track the status of the shipment at the link: Paczkomat InPost - shipment tracking
4. FedEx courier guarantees delivery within 1-2 business days from the date of shipment.
You can track the status of the shipment at the link: FedEx courier - shipment tracking